When making a reservation, we urge you to schedule a time for your return trip. Waiting until the last minute to schedule a return trip or a “will call” could result in a long wait (up to two hours) for a van to be available.
Schedule VanGo pickup through the Mobility by Ecoline mobile app!
When making a reservation, please be ready to provide the following:
To cancel a reservation, please call (812) 886-3381.
If you must cancel your ride, please do so as soon as possible. If you cancel your ride after a driver has been dispatched, you will be considered a “NO-SHOW” and may be billed for the ride. Repeated cancellations may result in loss of riding privileges.
If a VanGo bus is more than 30 minutes late for your scheduled pick up, please call the office at (812) 886-3381 and a dispatcher will check the arrival time.
YMCA VanGo operates in all of Knox County, Indiana. We run a demand response system with availability dependent upon the hours of operation and driver/van availability.
We operate a curb to curb service, but will accommodate threshold to threshold for elderly and persons with disabilities upon request. For more information, call (812) 886-3381.
Rides within Vincennes city limits are $3.00 per person one way. Out of city in Knox County are $6.00 per person one way.
Children riding YMCA VanGo pay the same fare as adults. Children under the age of 5 must be accompanied by a responsible adult. Children under the age of 8 must be in a certified car seat or booster seat. You are required to provide your own car seat/booster seat.
Rides on YMCA VanGO can be paid in cash, check, or credit/debit card. You must pay your driver upon boarding the van or pay when ride is scheduled.
You may send checks or money orders (NO CASH PLEASE) to:
YMCA VanGo
2009 Prospect Ave.
Vincennes, IN 47591
YES! All of our buses are wheelchair and motorized scooter accessible. We also have vans that can accommodate oversized wheelchairs.
We are so grateful to provide this ride-sharing service to Knox County residents. Meet the folks behind the shuttles.